General

Shipping

• This is a gift, so please make sure there is no invoice inside of any sort.
• Can my order qualify for free shipping if it met the minimum before my discount?
• Can I order Hanwoo beef and have it delivered to me in the US?
• Premium Kimchi from Korea
• Shipping information
• Shipping rates and offer restrictions

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Returns & Exchanges

• Return & exchange policy
• Promotions and sales

Loyalty and Rewards

• What do I have to do to start earning points?
• Do my points expire?
• How do I earn points?
• Do I earn points if I shop Kim’C Market on Amazon?
• What rewards do I get?
• How do I redeem my reward?

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Referral Program

• What is classified as a successful referral?
• Where can I find my referral link?
• If my referral forgot to use my link, is there a way for me to still receive the bonus?

Terms & Conditions

• Privacy Policy
• Terms & Conditions

FAQs

• Wholesale and Collaboration Inquiries
• How soon will I receive my package?
• How do you source?
• I'd like to suggest some products. Whom should I contact?
• Can you ensure that my credit card information is safe and not shared?